Support desk | loader, portal, billing

Use this desk when the private loader fails to open, the operator portal will not accept your key, or billing emails do not match your checkout receipt. Start with the FAQ for Windows version checks and plan lengths, then email support with your order address, PC build, and any error text. We route HWID reset steps through the portal when your tier allows it. Mention whether the issue is the fortnite account login screen, the Epic client, or only our loader so the team can triage faster.